The main reason is the switch and bait practice that they do at this store. When updating my phone they stated that you would receive the small IPAD PRO. After getting home realized that it was not a pro but the 5th generation. Went back and they suddenly amnesia set in and they couldn't remember what they actually said to what they were handing out. Writing this so that another person would not get scammed.
Management not helpful at all.
Customer service was great. I talked to Ashar over the phone and he was very courteous and helpful. He answered all my questions that I was asking. I also talked to the manager Madison to tell her about Ashar , and she was very nice and helpful. Great customer service.
Went to the store yesterday to get my new phone activated and my info switched over. The clerk was in the store alone, no customers, no other employees. He wasn't very friendly and it seemed as though I was a burden. I'm sorry, but when you work in a retail store and there is no one there, you should at least act like you are enjoying your job, no matter how boring it may be. Their wi-fi was not working either. This is a company for phones and internet service, not a good sign of what is in store for my next 2 years of service. AT&T needs to step it up!
Long wait in line despite only two people being there before me
Great service
At T is a US Electronics Store based in La Porte, Indiana. At T is located at 1406 E Lincolnway Suite C, La Porte, IN 46350, USA.
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